The Office of Information Technology (OIT) is seeking a Business Process Analysis Associate with an aptitude for an interest in studying how business processes work using technology and offering suggestions on how processes could be improved with better or different use of technology.
We’re looking for someone who thinks about processes. If you’ve found yourself thinking things such as, “I wonder why the student registration system works this way?” or “Wouldn’t it be great if I could set up my credit card so that it would never allow me to buy donuts?” you may be exactly the person we’re looking for.
The Business Process Analysis Associate will work with full-time OIT staff – software developers, product owners, and application administrators – as well as other Student Ambassadors in analyzing, developing, documenting, and maintaining software that enables university business processes. This position may help to refine existing business processes or facilitate the development of new processes.
OIT Student Ambassador Program
The Business Process Analysis Associate is part of our OIT Student Ambassador program, which includes students working in a variety of roles and with different interests. Student Ambassadors work closely with each other, with OIT staff and with the university community to advocate for and improve campus technology. For our part, we can help round out your resume with a number of opportunities to develop new skills, participate in networking and special events and learn from experienced mentors.
Practically what this means: The Student Ambassador program allows you to advance to positions with broader responsibilities and, accordingly, greater pay. While you may start as an Associate, you can work your way up to more specialized roles.
We value the contributions of all of our interns and student workers, and we want to provide you with practical experience to take on your world once you leave the hilltop. In return, we expect you to be reliable, punctual and ready and willing to jump into a challenge. For this position, we’d also like you to have:
- Awareness of technical concepts such as process flow, data flow, and data analysis – or the willingness to learn
- Awareness of enterprise software at the university including tools such as Banner student registration, DegreeWorks, and Canvas
- Availability to work, mostly remote, between 8-15 hours each week
- Willingness to talk to/facilitate meetings with key campus stakeholders about business process needs
- Strong interpersonal and time management skills are a plus
- We welcome applicants from any major since many people have an aptitude for – and are interested in – process improvement